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KLARUS guarantees the flashlight against defects in material and workmanship. At the discretion of KLARUS, flashlight products that are found to be defective under normal use within 5 years (or two years, depending on the manual) of the proof of purchase date will be repaired or replaced without charge. This warranty does not cover damage caused by accident, misuse or product modification. Any failure of following general user manual instruction could result in damage of your flashlight that may not be covered by KLARUS' warranty.


If the flashlight should prove defective, the product will be repaired or replaced, under the above terms. Please contact KLARUS or your authorized KLARUS retailer for warranty return instructions.  


To ensure the best warranty service possible always purchase KLARUS products from an approved local dealer. Overseas purchases of KLARUS products may lead to longer service timeframes, especially if a receipt of sale cannot be provided. Retain your purchase receipt and dealer details to ensure the best service. If you have questions about our warranty conditions and exclusions please contact [email protected].  

Due to the upgrade of our supply and marketing system, the product registration and serial number query on the official website is abnormal. At present, our official sales channels include the following sites:

Amazon UK: https://www.amazon.co.uk/stores/page/2363AE25-B4C3-4A4A-8BD7-C1DC74C200E9?channel=%E5%AE%98%E7%BD%91%E9%93%BE% E6%8E%A5

Amazon Spain: https://www.amazon.es/stores/page/D44CDA8D-9DDF-45EF-B5F1-00570CD4067A?channel=%E5%AE%98%E7%BD%91

Amazon Italy: https://www.amazon.it/stores/page/C7A51EBA-E13D-4073-9DC5-2AE5006FB84B?channel=%E5%AE%98%E7%BD%91%E9%93%BE%E6% 8E%A5

Amazon Germany: https://www.amazon.de/stores/page/undefined?channel=%E5%AE%98%E7%BD%91

Amazon France: https://www.amazon.fr/stores/page/undefined?channel=guanwang

Amazon US: https://www.amazon.com/stores/page/77E82A82-162D-4360-B86A-A95FC6911064?channel=guanwang

Amazon Japan: https://www.amazon.co.jp/s?me=A3QQ7BS6EQES0O&marketplaceID=A1VC38T7YXB528

Ebay: https://www.ebay.com/str/klarusdirect?_trksid=p2047675.m3561.l2563


Thank you very much Mr. Miguel for your feedback on this issue, and we are deeply sorry for the inconvenience caused to you!










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