Home > Services > FAQ

• If this product does not perform as specified, the product will be repaired or replaced as described in our user manual.

• Please contact your original KLARUS dealer for replacement and repairs. 

• If the warranty issue cannot be resolved by the dealer, please contact KLARUS at service@klaruslight.com for assistance.

  Please provide the following information to expedite the process:

1)    List the serial number on the product.

2)    Include a detailed description identifying the issue, accompanied by pictures or a short video demonstration if necessary.

3)    Provide the name and store of the dealer you made the purchase from; and a copy of the proof of purchase.

Newsletter subscription:
Share to: